Since 1996, we have …

ORGANIZATIONAL EXCELLENCE Program

As leaders and managers of our organizations, we should all strive towards excellence in everything we collectively do; this comes from a mindset of maturity. Organizational Maturity, as a measure of readiness and capability, is critical towards excellence in results.

The Organizational Excellence Program helps shape an organization from a current, undesired state, to an improved state of performance. Integrating continuous improvement in operations is important to grow existing markets, breakthrough to new opportunities, and keep the competition in check. These benefits, and more, contribute to higher results levels of finance, goodwill, morale, and performance.

So what is Business Maturity? Simply put, it is the state of organizational development of a business. Immature businesses approach day-to-day operations in an adhoc or seat-of-the-pants manner; more mature companies have formal systems that guide their activities. Immature businesses often miss their goals and objectives while their more mature counterparts can forecast and deliver on key performance indicators.

If you want to improve your business, it makes sense to know how mature your organization is prior to committing resources to improvement efforts. In fact, a maturity assessment can serve as a guide to prioritizing improvement methods and projects.

At a high level, the roadmap includes:

• Employee training on the mindsets and concepts of Performance Excellence

• An Assessment of the organization’s current Performance Maturity Level

• The creation of a desired future state through an Envision process

• The development and execution of a Transformation Initiative

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OPERATIONAL CAPABILITY Program

To satisfy current and future customers, organizations need to be capable of executing with the operational mix of people, processes, and supporting resources. The Operational Capability Program engages teams to identify underperforming processes (operational and support) so they can be improved in quality and speed. Products and services that experience less defects, in their development and in the field, gain the attention of customers; offerings introduced quicker into the marketplace are also noticed by stakeholders.

The industry framework…dmaic

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TEAM PERFORMANCE Program

The Team Synergy Program is designed to improve the teamwork and facilitation competencies of employees, at all levels, to reap the benefits of the collective organizational knowledge and wisdom. Organizational personnel are often identified as the most important resource in companies - yet care to how they work together is also often overlooked. on-site and off-site (virtual)…

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• Teamwork…

• Facilitation…

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TRANSFORMATIONAL CHANGE Program

The Change Management Program provides the framework that enables organizations transform from an undesired current state (the “as is”) to a desired future state (the “to be”). Successful change initiatives are better served when they occur within a proper structure, where the change agents are trained, corporate messaging is aligned, and transformational efforts are integrated across functions.

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• Understanding of the current State

• Envisioning the Future (create vision)

• Allocating the needed resources

• Tactical alignment (mission)

• Executing the transformation ensuring the technical and personnel needs are addressed and taken care for.

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