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For decades, the field of Organizational Development (OD) has been advancing in the mindsets, methods, and tools required for organizations and professionals to excel in their performance. Unfortunately, many leaders, managers, business owners, and government agents have not been introduced to this body of knowledge and often struggle to advance their organizations – and their careers – to ever-improving states. Opportunities exist to complement the wisdom, competencies, and actions of organizations and their professionals so deficiencies in the status-quo can be addressed.

The Consulting & Advisory Service shares OD best practices and advises on approaches that can move the needle towards performance excellence.

Education:

Education is for knowledge and Training is for Skill (the What and the How)

• Insights To Excellence In: Organizational Maturity And Performance: Loosely put, a system is a collection of parts working together to achieve an output. Doesn’t this remind you of an organization? Yes! This course identifies key elements of our organizational “system” and addresses insights as to how they work together – and how they can be improved.

• Insights To Excellence In: Operational Quality And Speed: Customers want your products and services yesterday – and at the highest quality. This isn’t a bad thing; as a customer, you want the same! This course shares what world-class organizations are doing to reduce defects (quality) and eliminating systemic waste (speed up). This combination can help increase revenue and reduce costs.

• Insights To Excellence In: Customer Expectation And Experience: A business without customers is a hobby. To acquire customers, and keep them coming back, their experience should always be excellent. This course discusses the entire roadmap from when a customer is a prospect to when the are loyal advocates – and beyond. Excellence at every step. Nothing less.

• Insights to Excellence in: Transformational Change Methodologies: Organizations are always changing – by choice or by chance. When leadership commits to change for the better, initiatives often fail because of the way change is managed (or mismanaged). This course introduces proven concepts for managing change and shows how the “new” can replace the “old” in day-to-day operations.

Training:

Xxx:

• L Vs M roles

• Aligning Mission (Tactics) to Vision (Strategies)

• Using Competency Models

Insights to Excellence Series

For decades, the field of Organizational Development (OD) has been advancing in the mindsets, methods, and tools required for organizations and professionals to excel in their performance. Unfortunately, many leaders, managers, business owners, and government agents have not been introduced to this body of knowledge and often struggle to advance their organizations – and their careers – to ever-improving states. Opportunities exist to complement the wisdom, competencies, and actions of organizations and their professionals so deficiencies in the status-quo can be addressed.

The Consulting & Advisory Service shares OD best practices and advises on approaches that can move the needle towards performance excellence.

Xxx:

• Methodologies Perf Excellence

• L Vs M roles

• Aligning Mission (Tactics) to Vision (Strategies)

• Using Competency Models