Since 1996, we have …

OPERATIONAL CAPABILITY Program

To satisfy current and future customers, organizations need to be capable of executing with the operational mix of people, processes, and supporting resources. The Operational Capability Program engages teams to identify underperforming processes (operational and support) so they can be improved in quality and speed. Products and services that experience less defects, in their development and in the field, gain the attention of customers; offerings introduced quicker into the marketplace are also noticed by stakeholders.

The industry framework…dmaic

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