When maturity evolves, improved results follow…
Overview
Every organization has its own maturity level that impacts everything it does - from the effectiveness and efficiency of operations to the delivery of offerings to customers. Wouldn’t it be useful to know what this level is? This program helps understand this level of organizational maturity and engages the entire staff in transformational change projects in selected areas of the organization.
APPROACH
… uses the Baldrige… describe….
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what can be changed to improve can addresses the current organizational maturity level of a business unit (a single department or entire organization) to understand, from a systems perspective, the current results being obtained
As leaders and managers of our organizations, we should all strive towards excellence in everything we collectively do; this comes from a mindset of maturity. Organizational Maturity, as a measure of readiness and capability, is critical towards excellence in results.
DEPLOYMENT
The Organizational Excellence Program helps shape an organization from a current, undesired state, to an improved state of performance. Integrating continuous improvement in operations is important to grow existing markets, breakthrough to new opportunities, and keep the competition in check. These benefits, and more, contribute to higher results levels of finance, goodwill, morale, and performance.
So what is Business Maturity? Simply put, it is the state of organizational development of a business. Immature businesses approach day-to-day operations in an adhoc or seat-of-the-pants manner; more mature companies have formal systems that guide their activities. Immature businesses often miss their goals and objectives while their more mature counterparts can forecast and deliver on key performance indicators.
EXPECTED RESULTS
roviding context, content, and insights as to the existing performance level of the organization - and presents a baseline from where transformational change can begin.
If you want to improve your business, it makes sense to know how mature your organization is prior to committing resources to improvement efforts. In fact, a maturity assessment can serve as a guide to prioritizing improvement methods and projects.
At a high level, the roadmap includes:
Employee training on the mindsets and concepts of Performance Excellence
An Assessment of the organization’s current Performance Maturity Level
The creation of a desired future state through an Envision process
The development and execution of a Transformation Initiative
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